FAQ

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Can I Use My HSA or FSA?

Yes

Does my Insurance cover your service?

Some insurance companies do cover Naturopathic services. However, we do not contract with any insurance providers thus we are out-of-network providers. 

True Care Health & Wellness (TCHW) is a Retainer Medical Practice. This practice is not insurance. As Such, TCHW will not bill insurance on your behalf. TCHW's members are not allowed to submit claims to their insurer for any service(s) included in their membership. TCHW provides only the limited scope of primary care services specified in the retainer medical agreement. Members must pay for all services not specified in the retainer medical agreement. TCHW or the Members shall have the right to terminate this agreement at any time, provided that TCHW or the Member provides the other with 30 days prior written notice of such termination. 


What kind of payment options do you offer?

True Care Health & Wellness is primarily a Direct Naturopathic Care Membership Practice. We offer three different membership packages to met your health & wellness needs.

If a membership plan isn't what you are looking for, we offer our services on a pay per visit fee schedule.


We accept credit card and cash payments and will provide a receipt that you can submit to your medical insurance provider for possible reimbursement.


Care Credit payment options will be available for many of our Aesthetic Medicine offerings. 


We are proud to offer a 10% discount on all of our pay per visit services to all active duty and veteran men and women of the U.S. Military, as well as, all first responders (Police, Firefighters, Paramedics. etc...).

Find out more about memberships

How long are appointments?

Appointments generally take between a half hour to an hour and a half. The length of the appointment depends entirely on the needs of the patient. 

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